When you are looking a company to outsource your outbound call center, you would want to work with a call center who knows the in and outs of the business. Unique Interaction has been running outbound accounts from the day we opened our doors. We have done campaigns like lead generation, appointment setting,( Business to Business and Business to Consumer) Mortgage, Travel Programs, and hard selling campaigns such as mobile phone plans. We have a sturdy team composed of well trained and well maintained agents, very competent supervisors and account managers and an efficient quality assurance.

We've called to the US, Australia, and Canada hence making our team well equipped to handle whatever requirements you have for your account. Also, our vast experience will allow you to cut cost because of shorter training and learning curve and faster deployment for operation But still maintaining the productivity level that you need for your company to be a success.

Our outbound call center system is customizable depending on the needs of your campaign and we can guarantee you 99.9% uptime all the time.

Your outbound program will be using our own Predictive dialer that will double your agent's effectiveness thus raising the productivity of your program. With our dialer you will be able to:

Monitor Calls
Generate needed reports
(Dispo reports, SPH, APH, contact rate, leads yield rate and a lot more depending on your needs)
Remote monitor from anywhere as long as you have internet connection
Call Barge and Call take over
Call recording ( full and on-demand)
Call Transfer (Internal and external)
Call conference
Use our fully customizable CRM

Go on predictive, power and progressive dial mode depending on what you want.
You will immediately see the savings without sacrificing productivity and quality; We will back you up all the way giving you the chance to focus more on other fields of your outbound business