Testimonial for Unique Interaction
Pynk Global leased seats from Unique Interaction for over 3 years, during that time I watched the company grow and develop into a truly top level outsourcing unit. They were successfully able to handle everything from basic seat lease to total product sales and development.
I found management extremely approachable and open to assist with any and all problems I experienced. In our business we need to be able to adapt to changes quickly whether its technology or government regulations and Unique was always able to stay ahead of the curve in that regard. I was able to run a campaign successfully for more than 3 years and during that time we never called a DNC, the IT department was always available to assist any technical problems (which is rare, usually IT is an aloof department impossible to contact when you need them) because we were assigned full time IT personnel.
Billing was always fully transparent which meant there were never any discrepancies.
I fully recommend Unique Interaction to anyone looking to outsource whether it’s your first attempt or you are a well seasoned call centre outfit. Unique is definitely the way to go.
Joshua Enoch
General Manager
Pynk Global inc.
Voice Plus Contact Solutions
Beau Rudd and Unique Interaction have been instrumental in the over all success of our company, Voice Plus Contact Solutions through his call center.
He seems to have an ability to generate high quality clients to most markets in the Philippines and the U.S. It has truly been a pleasure to employ his services. I would highly encourage clients to allow Unique Interaction to work with their magic.
Beau has always been known as one of the hardest working people and we have found that they have a thorough understanding of the industry and the needs of the developer and his sales force.
Their ability to support and satisfy each and every client that they have, is “nothing short of outstanding”.
Vanessa Manalastas
Chairman
Voice Plus Contact Solutions
DLC Marketing Solutions
The continuous success and growth of DLC is due to the help and guidance of Unique Interaction. They are not only concerned about providing their clients with a 99.99% uptime but also back-up campaigns, agents, and free consultations. Clients are treated with great respect and all concerns are acted upon immediately.
Thank you so much for the services and guidance.
Daniel B. Cruz
Owner
DLC Marketing Solutions
i-Strategic Outsourcing Solutions, Inc.
Unique Interaction provided me with the most cost-effective solution for my call center campaigns. Their constant drive to improve the contact center work environment and availability 24/7 for support would satisfy the most demanding operation.
Melvin L. Villa
Managing Director
i-Strategic Outsourcing Solutions, Inc.
GLOBAL ACCESS
The primary objective of the immense success of Global Access is to simply enhance and use our communication and leadership skills and people-oriented ability to contribute to the company’s profit growth. And our specialty being professional in Outbound Customer Service in any Timeshare Account all over California, USA.
Whereas agents diligently express a talent for identifying customer needs and presenting appropriate company product and service offerings. Also, demonstrates the ability to build positive rapport with the customers to gain their trust and provide exceptional follow-up, leading to increase repeat and referral business and proficient in marketing strategies. Furthermore, with the right amount of enthusiasm the agents invite the local residents of California to visit the showroom of our campaign in Orange and San Jose, set appointments with them and qualifies them for the promotion. Our selected Mentors and Head Team leaders unceasingly demonstrates a useful and promising opening remarks of their new campaign for the account. Also, encourage them to get familiarize with the product, taking over their calls and help them close and provides a solid. And with such ability to enhance a strategic growth from any campaign, It is no doubt proves the result of a definite customer satisfaction, a motivational outstanding performance and teamwork from agent to team leaders. Certainly the higher recognition of the emerging success of the company.
And without the undeniable attentive assistance and generous supervision and support from the start of the growth of the company and by merging from different areas of timeshare campaigns, at the end of the day...Unique Interaction has truly been one of the great source of the outstanding performance of the company. With it's accurate and proper assistance from technical support to call center leasing.
Finally, we highly recommend anybody or any group big or small company to use their incomparable and effective services. And we are honestly grateful and thankful to Mr. Beau Rudd (CEO), Mr Rommel Sarmiento(COO) and the other promising staff, for they have truly never let us down. We're looking forward to comfortably stay or lease to Unique Interaction as long as they can keep us.
Thank you so much for your kind and prompt attention. God bless!
Best Regards,
GLOBAL ACCESS
BLMA Corp.
This is our first time to go in the Philippines for call center seat leasing and we were not sure what we were going to get, as we would prefer working with an American company because we had heard of many government and corporate corruptions taking place. From day one everything has been great, they have always been there for me and my team when we need anything, no matter what the situation was. We evaluated several companies in the Philippines but no one had the competitive price or type of support I was looking for. Being in the outsourcing industry for many years, I know what is good and what is bad for a US firm with off-shore operations. With out a doubt Unique Interaction is ones of the fastest growing call centers in the Philippines because they take care of their clients. As I’d also like to direct my special thanks to Beau Rudd for exceptional attention that he provides to our agents and to our supervisors on the floor. Truly, you will get the home town feeling and exceptional customer service from Unique Interaction. Therefore, I recommend anybody to use their services, without a doubt they set the example for a call center gone right.
George Gabrielyan
President
RTO Home Solutions, LLC
As a start-up in the cut throat world of residential home mortgages, we knew as a company we must find an edge over our competition. The recent boom in the refinance industry in America created a situation where the competition was fierced and plentiful.
When we heard of a dialer system to raise our number of daily sales contacts, we knew that we had found our "edge". However, just as we found the solution to raise our sales numbers, we found that navigating the often confusing world of telesales equipment proved almost impossible.
Enter Unique Interaction...
This organization was both extrodinary in their ability to custom fit their products to meet our needs and provide customer service that was beyond compare. Our sales staff worked with us to completely understand our current situation and work with us to find the right product. They did not try to force us into a solution that would cost thousands more with no benefit to our organization (as other companies had tried). They also took the time to set the system up right and explain its operation to us.
Because of Unique Interaction's dialer system, our business has increased 142% over the previous quarter. It has been a pleasure working with this company and we would recommend Unique Interaction to anyone.
Sincerely,
Brett M Slaughter
CEO
PAR OUTSOURCING INC.
The Vicidial Predictive Dialer has proven itself to be a reliable product. With proper configurations and minimal expenses involved for hardware and software, you can get the dialer to perform the way you want it to.
With the added help of a GUI system for this linux based tool, it has now become easier to migrate office voice and data capabilities over multiple operating systems, and locations.
With the help of the people over at Unique Interaction, we were able to set up a fully functional PBX and dialer system for our company to get up and running. With them, we were able to avail of licensed and experienced professionals, and got our system up and running in minimal ammounts of time.
More power to you!
Warm regards,
John-Garreth L. Aniban
COO |
